Read what our past guests have said about us

Your feedback means the world to us, it's how we improve our level of service. Read testimonials from past guests and feel free to share your experience if you've stayed with us before.

Write in Guest Book

Charming Mexican Hotel

We stayed here for two nights and were extremely happy. It's located about five blocks directly east from the ferry docks as you walk through the commerce area and close to everything. Very clean, comfortable and quiet with a quaint pool area that will eventually include a restaurant which is in the process of being completed. Staying here will definitely give you a true taste of Mexico. Truly one of Cozumel's hidden gems that we will return to on our next trip to Cozumel!

Trip Type Friends Getaway

Lovely Hotel

Clean hotel, very nice staff, good price and perfect location. It was a discovery!!!

Trip Type Family Perfect Vacation

Cozy and charming

I live in Cancun but when I need to visit Cozumel, I always stay at la Casona Real Hotel because it is very clean and I fell very well there, all the staff are great. The rooms are beautiful with Mexican style and the swimming pool area is very nice.

Francisco Velez (Cancun, Mexico)

A Great Value

Hotel La Casona Real is in downtown San Miguel. The staff is very friendly and accommodating. The rooms were clean and comfortable, except for the shower in our room. It was very difficult to moderate the water temperature- either too hot or too cold. Otherwise, a lovely stay and a great value. I would strongly recommend requesting a courtyard room.

Trip Type Couples

Very nice staff, clean rooms

Very nice staff that spoke English well. Rooms were very clean, No critters. Large private outdoor courtyard with clean medium size pool. Lots of sunbathing chairs and covered area available.

Trip Type Friends Getaway

Very nice little hotel

Found this review helpful. Stayed here last year and for the price at 45 US a night, figured I could do no wrong again. Rooms are spotless and large Staff and owners are very friendly. Very short walk to the square and many nice local restaurants. Small pool in the courtyard to cool off and when they get the restaurant re-opened it will be an added plus. Overall just a great little hotel and I will be back.

Trip Type Solo travel 1 person

Still the best

Every time that I am at the La Casona Real I feel that I am with family. They are wonderful!!!! The hotel is very clean, the pool area and restaurant by the pool is so very relaxing. The location is close to everything, you can walk or take a cab. High speed internet is available for your lap top at no cost. The rates are very affordable. I can't wait until February when I get to go back for 3 weeks!

Trip Type Solo travel

The Hidden Gem of Cozumel!!

Second time staying at this hotel and there have been some fantastic renovations done on the place. The amenities are fantastic and having traveled to Cozumel 4 times now I've found a place I won't soon forget.

Trip Type Couples

Our latest special offers,
straight to your inbox

Stay up to date with the latest specials from Base Hotel. Subscribe and save on your next stay.

Continue browsing site